Policy

privacy-policy

Strayed Privacy Policy

Crustacean Interactive LLC
Last Updated: April 16, 2026

1. Introduction

Crustacean Interactive LLC ("Company," "we," "us," or "our") operates the game Strayed (the "Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use the Service.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Scope

This Privacy Policy applies to: - The Strayed game application - Related servers and backend services - Official websites operated by Crustacean Interactive - Support communications

Platform services (such as Meta Quest or Steam) are governed by their own privacy policies.

3. Legal Bases for Processing

We process personal data under the following legal bases: - Performance of a contract (providing the Service) - Legitimate interests (security, fraud prevention, gameplay integrity) - Compliance with legal obligations

4. Information We Collect

We collect only information necessary to: - Provide the Service - Maintain security and integrity - Enforce our Terms of Service - Improve gameplay and performance

A. Account Information

We receive account identifiers from platform providers (e.g., Meta, Steam) necessary to authenticate you.

B. Usage & Gameplay Data

  • Gameplay sessions
  • In-game actions and statistics
  • Match participation
  • Performance metrics
  • Server interaction logs

C. Technical & Diagnostic Information

  • IP address
  • Device type and OS version
  • Application version
  • Crash logs and error reports

D. Security & Integrity Monitoring

We collect limited technical data for anti-cheat enforcement.

We do not use invasive or kernel-level anti-cheat systems.

E. Voice Communication Monitoring

We may use third-party services to monitor in-game voice communications for moderation purposes, including detecting: - Harassment - Slurs - Threats - Toxic behavior

Voice data is used solely for moderation and enforcement purposes and is not used for advertising or marketing.

F. Website Cookies

Our website may use essential cookies necessary for core functionality, such as maintaining sessions or basic site operations.

These cookies do not track users across websites and are not used for advertising or behavioral profiling.

These cookies apply only to our website and not to the Strayed game application.

You can control cookies through your browser settings.

5. What We Do Not Collect

  • Biometric data
  • Personal files
  • Hardware serial tracking
  • Kernel-level monitoring

6. How We Use Information

We use collected information to:

  • Operate and maintain the Service
  • Authenticate users
  • Provide multiplayer functionality
  • Improve gameplay and performance
  • Detect and prevent cheating, abuse, or fraud
  • Enforce our Terms of Service
  • Respond to support requests
  • Comply with legal obligations

We do not sell personal data.

We may share limited information:

  • With platform providers (e.g., Meta, Steam)
  • With service providers (hosting, analytics, moderation tools)
  • For legal compliance or to protect the Service

7. Data Retention

  • Gameplay data: periodically anonymized
  • Technical logs: retained for a limited period necessary for debugging and security
  • Enforcement data: retained longer

8. International Transfers

We use safeguards such as standard contractual clauses.

9. Children's Privacy

We do not knowingly collect data from children under 13.

10. Contact

Crustacean Interactive LLC (Data Controller)
support@crustaceaninteractive.com